TAKE CONTROL OF YOUR BUSINESS
-
Call Recording is a great tool for almost every business and with our cloud-based solution it’s easy. With no hardware or software to install, access recordings for every call with a click of a button.Monitor and sharpen your team’s call-handling techniques.
- No more mystery shoppers. Listen to real life sales and service calls, anytime anywhere.
- Review caller feedback relating to ad content.
- Determine the ratio of qualified to unqualified calls generated by marketing campaigns.
- Re-contact mishandled callers and convert them into new customers.
- Protect yourself against misrepresentation.
FEATURES
- Flexible solution – able to activate or inactivate on a monthly basis.
- No hardware or software to install.
- All recordings automatically stored for 3 months.
- Standard caller notification preamble included.
- Restricted user access.
- All access to recordings are time stamped and logged.
OPTIONAL FEATURES
- Optional Features
- Customised caller notification.
- Call Evaluation and reporting function.
- Extended storage period.
- Call Outcome